Clarifying Clinical Protocols to Experience Practice Growth --The EMO Scale
Clarifying Clinical Protocols to Experience Practice Growth --The EMO Scale is organized by Dentaltown, L.L.C.
Released: 10/3/2012
Review Date: 6/30/2022
Expiration Date: 06/30/2025
Overview:
In this one-hour course, Bill Rossi shows how many Doctors have experienced 20%+ growth in their practice by simply clarifying their and their staff’s clinical protocols, intent, and language.
In every practice, a gap exists between what Dentists and their staff can do for their patients and what the patients choose to do. This gap can lead to frustration, compromise patient care, and cost tens of thousands of dollars or even hundreds of thousands of dollars per year in lost practice income.
Countless articles have been written about Case Acceptance: How to set up and plan consults, sales techniques to use, and even scripted dialogue. Without the right foundation, these techniques can actually harm the Doctor/Patient relationship and the practice. None of these things work as well as creating a strong ethical foundation. This seemingly philosophical approach has very real and practical benefits that will add significantly to your bottom line and peace of mind.
Educational Objectives:
Upon completion of this course, participants should be able to achieve the following:
• Understand how their practice compares to others in patient flow and patient case acceptance.
• To set the foundation for substantial sustained practice quality and growth
• Learn simple exercises that will help the whole team be constructively involved in patient education, case acceptance and follow through for substantial practice production growth.
• Will know how to go about establishing Hygiene Protocols for consistency in treatment of patients in practices with multiple hygienists.
• Learn how to communicate treatment recommendations to patients without ever having the patients feel sold, manipulated or judged.
• How to use practice statistics to track progress and create accountability.
• The difference between "Criteria" and "Quotas."