Talking with Relatives in Aged Care

Talking with Relatives in Aged Care is organized by Ausmed Education Pty Ltd.

First Published: 12 May 2019
Updated: 28 March 2023
Expires: 30 March 2024

Course Overview:
This Ausmed Training Module explores navigating communications with relatives and family caregivers of clients in aged care.

Topics:
• Conducting formal communication with relatives and family caregivers
• Communicating with relatives and family caregivers who use English as a second language
• Defusing difficult situations

Learning Outcomes:
• Help and encourage the relatives of those in your care to better communicate with you.
• Be able to conduct a conversation with relatives that meets both parties’ needs - yours and theirs.
• Summarise a conversation you have with a relative of a person in your care.

17.0 CPD