Rapport and Neurolinguistic Psychology in Patient-Centered Care
Rapport and Neurolinguistic Psychology in Patient-Centered Care is organized by MedBridge Inc.
Course Description:
This course addresses techniques for clinicians to develop rapport verbally and nonverbally in order to promote patient-centered care. Throughout this course, we will be building an understanding of neurolinguistic psychology/programming (NLP) presuppositions; verbal, cultural and behavioral rapport; eye accessing skills; acknowledgment validation and empathy practices (AVE); well-formed outcomes, and pacing and leading strategies. The applicable audience is pediatric PT and OT clinicians working with children and their families/caregivers in hospitals, clinics, schools, or home-based settings. By the end of this course, the learner will be able to incorporate NLP strategies to develop rapport in patient-centered communication.
Learning Objectives:
Upon completion of this course, learners will be able to:
• Explain the relationship between patient-centered care and NLP
• Identify how to integrate the presuppositions of NLP into your interactions with patients and families in order to enhance your communication skills
• Determine which of the three types of rapport may be the most appropriate for how you communicate with children, their families, and coworkers, based on practitioner style
• Describe how to utilize eye accessing skills to improve how patients and caregivers are able to work together during therapy
• Explain how to implement matching, pacing, and leading strategies to assist patients and clinicians in reaching common goals
Video Runtime: 39 Minutes; Learning Assessment Time: 39 Minutes
Note: This course is approved credits for some states and not approved for some states.
Additional details will be posted as soon as information is available.