Driving Health Equity Through Technology & Service Innovation Course
Driving Health Equity Through Technology & Service Innovation Course is organized by OptumHealth Education (OHE).
Activity opens: 07/16/2021
Activity expires: 07/16/2024
Target Audience:
This activity is designed to meet the educational needs of counselors, educators, nurses, nurse practitioners, pharmacists, pharmacy technicians, PAs, physicians, psychologists, social workers, therapists and other health care providers (HCPs) who have an interest in learning how health care technology innovations can improve health equity for underserved patients
Activity Description:
Despite the essential role that new technological health care innovations, such as telehealth, continue to play in providing continuity of health care service delivery, inequities in accessing and/or utilizing this technology among certain populations, including low-income individuals and communities of color, have been highlighted with increased use of these services and platforms. These inequities continue to challenge health care payers and providers to develop solutions that enable underserved patients to access the technology necessary to connect with essential health care services. This activity will explore how existing health care technology innovations can improve health equity for underserved patients and will examine the changing landscape of provider coverage and reimbursement. It will discuss anticipated solutions for vulnerable individuals (including Medicare and Medicaid dual-eligible individuals) and examine why certain telehealth programs have failed in the past. New approaches to benefit coverage for telehealth-related expenses will also be discussed, along with the future trends and essential elements associated with shifting to quality value-based care that can lead to improved patient satisfaction and outcomes, reduced health care costs and increased levels of health equity.
Learning Objectives
At the end of this educational activity, participants should be able to:
• Describe telehealth marketing failures, as well as existing opportunities for innovation in serving Medicare and Medicaid dual-eligible individuals.
• Identify new approaches to benefit coverage determination for emerging models of technology.
• Review trends and future directions in telehealth coverage and discuss supporting evidence.
• Recognize the foundational elements that are necessary to shift to value-based payments.