Difficult Conversations: Essential Concepts in Human Resource Management
Difficult Conversations: Essential Concepts in Human Resource Management is organized by American Association of Critical-Care Nurses (AACN).
Released/Updated: Sep 5, 2021
Expires: May 31, 2026
Activity Summary:
Professional nurses and managers face unique challenges in the healthcare industry. Their preoccupation with quality, safety, and cost at times tends to subdue other workplace issues, including human resource management. Every new manager or nurse who aspires to leadership should develop a fundamental understanding of human resource management. This session explores core concepts and strategies to effectively manage these situations through the use of case studies.
Objectives:
• Identify basic components of human resource management.
• Develop strategies for initiating difficult conversations.
• Identify tactics for addressing specific volatile workplace issues.
Topics: Healthy Work Environment, Leadership, Management
Additional Details Will Be Posted as Soon as Information is Available.