Dental Quality Management Is Our New Challenge

Dental Quality Management Is Our New Challenge

Click book now to visit event page on IMA Website

Certificate provided

Course Outlines:

• What is quality?
• Importance of dental quality in our dental practices.
• Total quality management.
• Criteria of dental quality services.
• Dental quality & dental marketing.
• Quality management principles.
• Iceberg model
• Donabedian model.
• Juran triage.
• Discussion of the case scenario.
• Communication Skills and its importance.

DR. MARWA KAMAL

• Faculty Member of International Medical Association
• Healthcare Quality Specialist.
• Patient Safety Lecturer & Project Advisor.
• Dental Quality Management Lecturer.
• Dental Quality Management projects & consultations advisor for Dental Clinics.

Course Duration: 310 min