Communication with Patients
Communication with Patients is organized by Nurse.com - OnCourse Learning Corporation.
Description:
Effectively communicating with patients and families is the foundation for a therapeutic, safe, and positive patient experience. The patient‘s experience of care is greatly influenced by what is communicated and what the patient and family observe. Communication is also a vital component of obtaining an accurate history and physical assessment, providing informed, comprehensive care, and educating patients and families to achieve optimal outcomes. When healthcare professionals recognize the factors that influence communication and consistently apply effective communication techniques, patient satisfaction, safety, and outcomes improve.
Goal and Learning Outcomes:
The goal of this course is to provide nurses, clinical laboratory professionals, nutrition and dietetics professionals, social work professionals, physician assistants, physicians, respiratory therapy professionals, and speech-language and pathology/audiology professionals with information about how to effectively communicate with patients in healthcare settings.
After taking this course, you should be able to:
• Identify at least three specific elements of effective communication and how communication affects the patient and family experience.
• Recall important components of cultural competence and inclusivity when communicating with patients and families.
