2021 Nursing and Healthcare Providers Leadership Summit eLearning

2021 Nursing and Healthcare Providers Leadership Summit eLearning is organized by University of Mississippi Medical Center (UMMC).,,Dates: July 13, 2021 12:00 AM - July 13, 2023 11:45 PM,Description:,2020 has been a year of unpredictable and unparalleled challenges for all healthcare leaders due, in large part, to COVID-19. Upon completion of this year's Summit, attendees will leave with practical tools and tactics to help you turn those challenges into opportunities. Attendees from across interprofessional healthcare arenas at all levels of management will be able to achieve personal and professional growth with inspired leadership, resilience and innovative solutions to provide high-quality care.,,Seminar Topics:,• Crucial Conversations During a Pandemic,• Joint Commission Survey Readiness During and Post Pandemic,• Building a "Just Culture" Through What Leaders Think, Say and Do,• Moral Distress in a Crisis: What, Why and How to Cope or Transform Moral Distress into Moral Resilience,• Service Excellence, De-Escalation and Service Recovery.,,Objectives:,1. Identify a personal crucial conversation and apply the steps identified in the text.,2. Describe the importance of developing a second victim debriefing program in your organization.,3. List important strategies for Accreditation Survey readiness.,4. Discuss problematic areas during Pandemic and potentially post Pandemic.,5. Review of acts and activities that can gain influential leadership capacity within a transdisciplinary environment.,6. Explore sources of moral distress in healthcare providers during a pandemic.,7. Identify strategies to transform moral distress into moral resilience.,8. Define Patient Experience, Service Excellence, De-Escalation and Service Recovery and explain why these concepts are important.,9. Describe what a good patient experience looks like.