This recorded course is an introduction about the healthcare industry and how it is really different than any other business industries.
During This course We will know more details about our unique industry using in depth more details about our Customers, our services and how to provide it.
- Patient Centered organization is a real corner stone and mean a very bright future.
- Patients are Customers ? Patients are Clients ? We are going to know.
- Doctors in Healthcare As Customers , Providers.
- Hospitals , Clinics , Medical Facilities in general . How to be prepared & Equipped to provide the services
- 5- Human resources , The most precious assets we really have , how to prepare them ? How to keep them well recognized & appreciated
- The medicine Management ! What is it ? How it helps & enable the services provision quality .
- Integration ! What does it mean ? How important is that ?
- Supply chain in healthcare is a real challenge . Is it similar to any other business ? Or we are different ?
- We are not alone ! Hospitals , Patients are not only one to one relationship ! We have Third parties on board , Who are they ? What is the role of them ?
- As the healthcare became a business ! We need Businessmen , investment , Money , Banking processes
Instructor Name: Dr Rami Tantawy
Course Duration: 04:33:22
No of lectures: 10/ recorded
For Arabic Speakers