Total Quality Management

Total Quality Management

Recorded Courses
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Course Description:

This recorded course provides an introduction to Total quality Management concepts in healthcare facilities.

Course Outlines:

  1. Introduction to Healthcare Quality Concepts
  2. Introduction to Strategic Leadership
  3. Introduction to Performance measurement and Improvement.
  4. Introduction to People Management
  5. Introduction to Communication
  6. Introduction to Patient Safety
  7. Introduction to Operation management

By the end of this course The healthcare professional will be able to

  • Explain the basic healthcare quality concepts
  • Participate in organization-wide strategic planning including development of mission, vision, goals, objectives and leadership.
  • Collaborate with quality department
  • Contribute to development and revision of a written plan for and case/care/disease/utilization management programs
  • Coordinate a patient safety

Instructor Name: Dr Sherin Metwally

Course Duration: 04:29:06

No. of Lectures: 5/ recorded

For Arabic Speakers

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