The Power of Operational Excellence in Healthcare

The Power of Operational Excellence in Healthcare

Arabic
Recorded Courses
Healthcare Management
Healthcare Quality

Description

Course Description:

The course provides an introduction of operational excellence in hospitals and healthcare business (Recorded Course).

Course Outlines:

  • Introduction to The Power of Operational Excellence in Healthcare Business.
  • The Triple Operational Challenge.
  • The 7 Flows of Healthcare (Process Description).
  • Opportunities for Improvement.
  • Lean Approach in Healthcare.
  • Patient Experience and Reflections.
  • Journey Mapping and Customer Corridor.
  • Dimensions of Service Quality.

Instructor name: Ahmed Yasser.

No. of Lectures: 3/ recorded.

Course Duration: 04:04:00.

For Arabic Speakers.

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